Payment and Shipping

VisionWault Payment Security

At VisionWault, your payment safety is our top priority. We use PCI-DSS compliant payment gateways to protect your personal and financial data at every step.

Available Payment Methods
  • Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)
  • UPI & Wallets (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking (All major banks supported)
  • Cash on Delivery (COD) – available on select pincodes
Payment Security Features
  • All payments are encrypted and processed through secure gateways
  • CVV Verification ensures cardholder authenticity
  • No hidden charges – prices listed on the website are final and inclusive of all taxes
  • Instant payment confirmation and secure checkout process
In Case of Payment Issues

If your payment fails or is deducted but order is not confirmed, contact our support team immediately with your transaction reference number. Refunds (if applicable) are processed within 5–7 working days back to your original payment method.

VisionVault Shipping & Delivery

We aim to deliver your orders quickly and safely with our trusted courier partners.

Shipping Charges
  • Free Shipping on all prepaid orders
  • COD orders may include a small convenience fee displayed at checkout
  • Address change after dispatch will incur a ₹100 re-shipping fee
Estimated Delivery Time
  • Metro Cities: 3–5 working days
  • Other Locations: 5–7 working days
  • Remote/Rural areas may take slightly longer depending on courier availability
Shipping Process
  • Orders dispatched within 24–48 hours of confirmation
  • Real-time tracking link shared via SMS/Email/WhatsApp after dispatch
  • All orders shipped through reputed courier partners (Blue Dart, Delhivery, Ekart, DTDC, etc.)
Damaged/Incorrect Product on Delivery
  • Report issues within 48 hours of delivery with unboxing video & images
  • We arrange a free replacement or exchange as per our Return & Exchange Policy
Delivery Delays

Delays may occur due to weather conditions, strikes, natural calamities, or logistics issues beyond our control. In such cases, we will keep you updated and work to resolve it at the earliest.

Need Help?

WhatsApp: +91 987654321 (Text Only)
Email: support@visionwault.com

Policy effective for orders placed on or after 20th September 2025.

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